Your data already holds the customers worth winning back, the quotes worth one more call, and the technicians worth coaching. SERVNORA turns it into a short, ranked list your team can work this week.
Free 14-day trial · No credit card required · Set up in minutes
SAMPLE WORKSPACE — DEMO DATA
All companies, customers, estimates, metrics, and results shown are fictional demonstration data.
Good morning, Alex
Demo Ridge Heating & Air · Monday, August 17
Open Estimate Value
$48,200
Recoverable Opportunity
$23,600
Recovered Revenue
$12,400
Recovery Rate
34%
Recovery pipeline
Recent opportunities
Jordan Davis
$3,200Estimate Recovery
Taylor Smith
$1,800Experience Recovery
Alex Example
$4,500Estimate Recovery
Unclosed estimates. Customers who had a poor experience. Past customers who never returned.
The information is already somewhere inside your business—but finding the opportunities that deserve attention is difficult when your team is busy running jobs.
SERVNORA turns that information into a prioritized recovery pipeline.
Recovery engines
Recover more revenue from estimates you've already created. SERVNORA organizes open opportunities by value, status, age, and Recovery Score so your team can focus attention where it matters.
Identify unhappy customers after completed jobs and give your team a structured way to recover the relationship before the experience becomes a lost customer or negative review.
Identify past customers who may be ready for another service and turn customer history into future revenue opportunities.
SERVNORA connects recovery activity to actual financial outcomes, so your team can see what's open, what's recoverable, what's been won, and what's been lost.
PRODUCT UI — DEMO DATA
Open Estimate Value
$48,200
Recoverable Opportunity
$23,600
Recovered Revenue
$12,400
Recovery Rate
34%
Not every open estimate deserves the same amount of attention.
SERVNORA's Recovery Score helps your team prioritize opportunities using factors such as estimate value, age, status, customer information, and recovery signals.
Recovery Score helps prioritize opportunities. It is not a guarantee that an estimate will be won.
Recovery Score breakdown
Opportunities are ranked by combined score across all factors.
How it works
Import customer and estimate data via CSV or connect your existing tools.
The platform analyzes your data to surface recovery opportunities.
Recovery Score ranks opportunities by value, urgency, and likelihood.
Assign opportunities, track progress, and follow up with customers.
See what's open, what's recoverable, what's been won, and what's been lost.
Connect recovery activity to actual financial outcomes.
Connect your Jobber account to bring customer and estimate data into SERVNORA and identify recovery opportunities without relying on manual CSV imports.
Sync customers, estimates, and jobs. Identify recovery opportunities automatically.
Available NowMore integrations coming.
SERVNORA helps your team identify unhappy customers early, recover the relationship, and create opportunities for satisfied customers to leave reviews.
Multi-tenant isolation
Every workspace is fully isolated. Your customer data is never shared.
Works with your tools
Connect your existing systems. No rip-and-replace required.
Transparent pricing
Simple monthly plans. No hidden fees. Cancel anytime.
Customer data ownership
You own your customer data. Export it anytime. No lock-in.
One platform to identify missed revenue, understand customer experiences, measure technician performance, and turn operational data into actionable opportunities.
Start free for 14 days. No credit card required.
For small service businesses getting started with revenue and customer experience intelligence.
$99/month
100 customer feedback requests/month
or $79/month billed annually
For growing HVAC, plumbing, and home-service companies.
$199/month
500 customer feedback requests/month
or $159/month billed annually
For established service companies with larger teams and higher volume.
$349/month
1,500 customer feedback requests/month
or $279/month billed annually
For larger organizations with custom requirements and higher limits.
Custom pricing
For multi-location, multi-brand, and high-volume organizations
All plans start with a free 14-day trial — no credit card required. Usage is measured in customer feedback requests (the first feedback request sent after a completed job). Overages are never automatic; when you reach your allowance you can upgrade or purchase additional usage.
Revenue Intelligence helps you find and recover missed revenue. Customer Experience Intelligence helps you understand and improve what happens with every customer.
Revenue Intelligence
Estimate Recovery, Recovery Score, Won/Lost tracking, Recovered Revenue, and Recovery Analytics.
Customer Experience Intelligence
Customer Feedback, Experience Recovery, Unhappy Customer Detection, Recovery Cases, and Review Opportunities.
Technician Scorecards
Understand technician-level customer experience patterns and performance trends using feedback and operational data.
Technician Performance Analytics
Turn technician-related customer experience data into actionable insights and identify patterns that deserve attention.
Turn data into action
Connect recovery activity to financial outcomes and see what is open, what is recoverable, and what has been won.
What does SERVNORA do?
SERVNORA is a revenue and customer experience intelligence platform for home-service businesses. It helps teams identify missed revenue from estimates, understand customer experiences, measure technician performance, and turn operational data into actionable opportunities.
Can I cancel anytime?
Yes. Monthly plans are month-to-month.
Are SMS messages included?
SMS is included on eligible plans within the plan’s monthly feedback-request allowance.
What happens when I reach my limit?
Additional feedback capacity can be purchased or you can upgrade your plan.
Is a credit card required?
No. Start your 14-day trial without a credit card.
Does SERVNORA include technician scorecards?
Yes. Technician Scorecards and Technician Performance Analytics are included on all plans, including Starter.
What integrations are currently supported?
SERVNORA currently supports Jobber integration. More integrations are planned.
Is Customer Reactivation available?
Customer Reactivation is coming soon. It is not currently available.
How does the free trial work?
Every plan starts with a free 14-day trial with no credit card required. You can explore every feature before committing.
What is Recovery Score?
Recovery Score helps prioritize opportunities using factors such as estimate value, age, status, customer information, and recovery signals. It is not a guarantee that an estimate will be won.
Is my customer data secure?
Yes. Data is encrypted in transit (TLS), passwords and API keys are hashed at rest, and every workspace is fully isolated.
How does estimate recovery work?
SERVNORA organizes your open estimates by value, status, and age so your team can focus on the opportunities most worth recovering.
Connect your data and SERVNORA points to the customers, open estimates, and unanswered follow-ups worth acting on first. Free for 14 days, no credit card.