Last Updated: September 2026
SERVNORA uses third-party service providers (“subprocessors”) to assist in providing the Service. This page lists the current subprocessors that process personal data on behalf of SERVNORA customers.
SERVNORA exercises due diligence in selecting subprocessors and requires them to maintain appropriate security and privacy practices. Each subprocessor is subject to contractual obligations consistent with the SERVNORA Data Processing Addendum.
Providers listed below process personal data only when the relevant SERVNORA feature is actually configured for an instance or workspace (for example, Stripe and Resend become active only when billing or email credentials are configured).
Cloud hosting, application runtime, and SQLite database storage
Data categories processed
All application data, including account information, customer data, feedback, SMS records, and configuration
SMS messaging delivery, delivery tracking, and inbound message handling
Data categories processed
Recipient phone numbers, message content, delivery status, opt-out status, inbound reply content
Subscription billing, payment processing, and invoicing (active only when a billing provider is configured on the SERVNORA instance)
Data categories processed
Workspace billing metadata, subscription and payment status, payment method tokens (card data is handled by Stripe and never stored by SERVNORA)
Transactional email delivery for account verification and password reset links (active only when an email provider is configured)
Data categories processed
Recipient email address and the content of verification/reset emails
SERVNORA may update this list from time to time as it adds or replaces subprocessors. Material changes will be communicated to customers via email or through the Service with reasonable advance notice.
If a customer objects to a new subprocessor on reasonable data-protection grounds, the customer should contact SERVNORA at privacy@servnora.com. SERVNORA will work with the customer to address the concern, which may include the customer terminating the affected Service.