Revenue Intelligence + Customer Experience Intelligence for Home Services
One platform to identify missed revenue, understand customer experiences, measure technician performance, and turn operational data into actionable opportunities.
Start free for 14 days. No credit card required.
Starter
For small service businesses getting started with revenue and customer experience intelligence.
$99/month
100 customer feedback requests/month
or $79/month billed annually
- Revenue Recovery dashboard
- Estimate Recovery & Recovery Score
- Recoverable Opportunity & Won/Lost tracking
- 100 customer feedback requests/month
- Email feedback requests
- Experience Recovery & Unhappy Customer Detection
- Recovery Cases & Review Opportunities
- Technician Scorecards
- Technician Performance Analytics
- Google review invitations
- CSV import
- Up to 3 team members
- Standard support
Growth
For growing HVAC, plumbing, and home-service companies.
$199/month
500 customer feedback requests/month
or $159/month billed annually
- Everything in Starter
- 500 customer feedback requests/month
- SMS + email feedback requests
- Advanced recovery analytics & trends
- Advanced technician performance analytics
- Expanded customer/technician insights
- Jobber integration
- Unlimited team members
- Custom feedback templates
- Automated follow-ups
- Priority support
Scale
For established service companies with larger teams and higher volume.
$349/month
1,500 customer feedback requests/month
or $279/month billed annually
- Everything in Growth
- 1,500 customer feedback requests/month
- Larger team capacity
- Higher communication allowances
- Advanced analytics & reporting
- More operational controls
- Webhooks
- Priority onboarding
- Priority support
Enterprise
For larger organizations with custom requirements and higher limits.
Custom pricing
For multi-location, multi-brand, and high-volume organizations
- Everything in Scale
- Custom feedback volume
- Custom integrations
- Enterprise API access
- Advanced permissions
- Dedicated account manager
- Custom onboarding
- Custom reporting
- Priority support
- SLA options
All plans start with a free 14-day trial — no credit card required. Usage is measured in customer feedback requests (the first feedback request sent after a completed job). Overages are never automatic; when you reach your allowance you can upgrade or purchase additional usage.
Two sides of recovery. One platform.
Revenue Intelligence helps you find and recover missed revenue. Customer Experience Intelligence helps you understand and improve what happens with every customer.
Revenue Intelligence
Estimate Recovery, Recovery Score, Won/Lost tracking, Recovered Revenue, and Recovery Analytics.
Customer Experience Intelligence
Customer Feedback, Experience Recovery, Unhappy Customer Detection, Recovery Cases, and Review Opportunities.
Technician Scorecards
Understand technician-level customer experience patterns and performance trends using feedback and operational data.
Technician Performance Analytics
Turn technician-related customer experience data into actionable insights and identify patterns that deserve attention.
Turn data into action
Connect recovery activity to financial outcomes and see what is open, what is recoverable, and what has been won.
Frequently Asked Questions
What does SERVNORA do?
SERVNORA is a revenue and customer experience intelligence platform for home-service businesses. It helps teams identify missed revenue from estimates, understand customer experiences, measure technician performance, and turn operational data into actionable opportunities.
Can I cancel anytime?
Yes. Monthly plans are month-to-month.
Are SMS messages included?
SMS is included on eligible plans within the plan’s monthly feedback-request allowance.
What happens when I reach my limit?
Additional feedback capacity can be purchased or you can upgrade your plan.
Is a credit card required?
No. Start your 14-day trial without a credit card.
Does SERVNORA include technician scorecards?
Yes. Technician Scorecards and Technician Performance Analytics are included on all plans, including Starter.
What integrations are currently supported?
SERVNORA currently supports Jobber integration. More integrations are planned.
Is Customer Reactivation available?
Customer Reactivation is coming soon. It is not currently available.