About SERVNORA
Why this exists
Most home service companies hear from their customers in two ways: a 5-star Google review or a 1-star complaint. Everything in between? Silent.
A homeowner books an HVAC tune-up. The tech does solid work. But something felt off: the tech was rushed, the billing was confusing, the follow-up never happened. The customer doesn't leave a review. They just don't call you next time.
SERVNORA catches those moments. After every completed job it asks how the job went, routes the unhappy customers to a person on your team instead of a review page, and shows what your open estimates and your technicians are doing by the same measure.
Our mission
Make it easy for every home service company to hear from all of its customers, not only the ones who are angry enough to post. The quiet majority should be measurable too.
What we believe
Built for the field, not the boardroom
Every feature we ship has to fit how an HVAC, plumbing, or electrical job actually runs. If it does not save you time or make you money, we do not build it.
Honest about what we are
We are a small team. We do not pretend to be an enterprise platform. We tell you what is live, what is planned, and what we are still figuring out.
Your data is yours
Data is encrypted in transit, passwords and API keys are hashed at rest, and every workspace is isolated. We do not sell your data or train models on it. You can export or delete it anytime.
Reviews are the receipt, not the product
A review is what shows up in public after the experience is already over. SERVNORA reads the feedback earlier than that, flags the customers and open estimates worth acting on, and shows how each technician is doing by the same measure.
Who's behind it
A small team. We write the code, handle support, and talk to customers directly. No ticketing black holes, no account managers who do not know the product.
Support reaches the same people who build SERVNORA, which is why we would rather tell you a feature is not ready than describe one we have not shipped.
Get in touch
Questions about SERVNORA? Want a demo for your team? We read every email.
See the product the mission paragraph describes
Fourteen days, your own job history, no credit card. Cancel from settings if it doesn't hold up.